Ashley Richards Support

Since all webcams (unless stated) are not hosted by us, it really depends on the maintenance or upkeep of the host's server. In most cases, the host takes webcams offline, which we have no control over, so we will remove them from the list. If a webcam returns online, we will try our best to try to bring them back into the app, however, there is no guarantee. If you notice a webcam has come back online or seen a new webcam you'd like added, contact support@ashleyrichards.co.uk with a link to the website and if relevant we will try to add it to the app .

The in-app contact (Support tab > Contact) does not work. It is the remains of an old support desk service we use to use when Social Dummy was still on the App Store (which Apple removed) so if you try to submit a ticket - you'll be greeted with "Ticket failed to send". Please send all future support enquires to support@ashleyrichards.co.uk .

If you notice that a webcam has disappeared from the list, it is mostly due to the host's webcam is either not online or no longer available, so we remove it from the list. If or when it comes back online we will try our best to try and make it available on the app again - but this isn't guaranteed.