AR_Logo@2x.png
  • Home

  • Projects

  • Skills

  • News

  • Contact

  •  

    Use tab to navigate through the menu items.
    To see this working, head to your live site.
    • Categories
    • All Posts
    • My Posts

    Ashley Richards Support

    Explore and learn questions and answers about our applications and services.

    General

    Articles that could be helpful or relevant across all applications and services we offer.
    Views 
    Posts7

    Social Dummy

    Articles about the Social Dummy application and service.
    Views 
    Posts32

    TribuCode

    Articles about the TribuCode application and service.
    Views 
    Posts5

    Sea-Doo UK

    Articles about the Sea-Doo UK application and service.
    Views 
    Posts7

    The G.O.A.T.

    Articles about the G.O.A.T. application and service.
    Views 
    Posts5

    QuiffCo

    Articles about the QuiffCo application and service.
    Views 
    Posts2

    CNCS Open Evening

    Articles about the CNCS Open Evening application and service.
    Views 
    Posts2

    iTalk Series

    What’s this category about? Tell visitors what they’ll find in these discussions.
    Views 
    Posts1
    New Posts
    • Ashley Richards
      Jan 25
      Upload Invalid API Key Error
      TribuCode
      If you encounter this error when trying to upload a photo, please alert us of this via Twitter or support@tribucode.app . This happens when the API key for access to upload images to our online storage hit its limit or no longer exists. This can be fixed remotely please allow us some time to fix this and check our Twitter for the latest updates.
      0
      0
    • Ashley Richards
      Nov 04, 2021
      What are Memorial Credits and how do they work?
      TribuCode
      Memorial credits help to keep track and leverage purchased memorials. If you purchased a new memorial but then within the first month decide to delete the memorial your account will receive 1 Credit . A Credit allows you to create a new memorial at no additional cost. Each credit expires from when you purchased the initial memorial. Credits can be used at any time before it expires but when you use them, the new memorial created does not reset to 5 years but continues from when the Credit was initially created. For example, if you purchase a memorial on 1st Jan 2022 and you delete the memorial before 1st Feb 2022, you'll be granted a Credit. That credit will continue and expire on 1st Jan 2027. When you use that Credit for a new memorial the new memorial will expire on 1st Jan 2027. When am I granted a Memorial Credit? Within 2 months after a memorial purchase. If deleted after the period, you will not be granted a Credit. You will need to purchase a new memorial. When can I use the Credit for another memorial? A Credit can be used at any time within 5 years (a memorials lifetime) but when used, the new memorial continues from when the Credit was created. If I no longer want a Credit, can I get a refund? We can add, modify or delete Credits however we can not directly provide refunds as all payments are processed through Apple's In-App Purchase system. You can try and request a refund from Apple Support . Can I transfer/send a Credit to someone else? This is currently not possible in the app. However please contact support with yours and your friend's Account ID along with the Credit ID you want to transfer.
      0
      0
    • Ashley Richards
      Oct 22, 2021
      Unable to change the memorial ID
      TribuCode
      When submitting your memorial, you are presented with a suggested list of available memorial ids you can use. Normally it consists of the persons first and last name, age or with their date of birth in various formats (ex: joebloggs1990) in all lowercase. Once you confirm the memorial id you want to use, you are no longer able to change it - please check you have selected the correct id to use.
      0
      0
    • Twitter
    • LinkedIn
    • dribbble-160
    • RSS
    • iTunes
    • Google Play

    © 2021 Ashley Richards • contact@ashleyrichards.co.uk • App Support